SAX | Customer Experience Metrics

FOCUS
TECHNOLOGY
INNOVATION

We are a research and consulting company, leader in the development and implementation of customer experience metrics in Brazil.

By looking from outside in, we seek to incorporate a customer’s perception of the companies’ internal processes in order to increase satisfaction and profitability.

Our work is to create strategies and generate specific actions to improve customer experience.

OUR TEAM CONSISTS OF EXPERIENCED, CREATIVE AND DEDICATED PEOPLE, BESIDES BEING VERY GOOD-NATURED!

SAX, making the difference

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A MULTIDISCIPLINARY APPROACH IS IN OUR DNA.
HERE CURIOSITY IS ENCOURAGED, TRANSPARENCY IS KEY, NONCONFORMITY IS WELCOME AND CHEERFULNESS IS A CONSTANT!